FAQs

Typically technical support is provided by the Business Partner you purchased your Draycir product(s) from. Alternatively, if you are unsure who this is, please contact Draycir on 0116 2553010 or email us at sales@draycir.com.

There are a number of pricing models available, ranging from a monthly subscription to annual costs. You can find out more by contacting us on 0116 2553010 or at sales@draycir.com. 

You can purchase additional users through your Business Partner who supports you with your Draycir products. If you are unsure as to who this is, please contact us on 0116 2553010 or at sales@draycir.com.

For information on how to renew your licence please contact licences@draycir.com. 

 If you have an active support contract, you are entitled to updates as part of your support agreement. However, the time required to perform these upgrades will be chargeable. If you are using one of our cloud solutions, these are updated and upgraded automatically. Please contact us on 0116 2553010 or at sales@draycir.com for more information.

At Draycir, we have over 500 business partners, who are members of the Draycir Partner family. If you would like to join us, please contact sales@draycir.com or call us on 0116 2553010.

Our Business Partners specialise in various technologies and are based in numerous different locations. Please contact us at sales@draycir.com or call us on 0116 2553010 and we will put you in touch with the most suitable partner.