Draycir - Product Lifetime Support Policy

As part of the ongoing development of our software, support for older software releases will be withdrawn.

We are committed to developing software with the highest levels of usability, in line with the latest changes in technology and legislation, whilst meeting customer requirements. We recommend that users upgrade their software to the latest version.

Product versionRelease dateCurrent support statusEnd of Support date*Upgrade path
Spindle Professional 200930/06/2008Support ended01/09/2019Spindle Document Distribution v7
Spindle Professional 201225/06/2012Support ended01/09/2019Spindle Document Distribution v7
Credit Hound v403/09/2012Support ended01/09/2019Credit Hound V6
Spindle Document Capture v109/01/2014Support ended01/10/2020Spindle Document Management v10
Spindle Professional v621/07/2014Support ended01/10/2020Spindle Document Distribution v10
Credit Hound v501/12/2015Support ended01/04/2020Credit Hound V6
Spindle Self Serve v104/07/2017Fully supportedNo confirmed daten/a
Credit Hound v603/08/2017Fully supportedNo confirmed daten/a
Spindle Document Management v7 12/09/2017Fully supportedNo confirmed daten/a
Spindle Document Distribution v723/07/2018Fully supportedNo confirmed daten/a
Spindle Document Management v98/11/2021Fully supportedNo confirmed daten/a
Spindle Document Management v1027/04/2022Fully supportedNo confirmed daten/a
Spindle Document Distribution v98/11/2021Fully supportedNo confirmed daten/a
Spindle Document Management v1027/04/2022Fully supportedNo confirmed daten/a

*If you are using a version that has reached end of life, we recommend that you upgrade to the latest version. This may incur costs.

What does the support status mean?

New features Compatibility supportUpdates
Bug fixes
Helpdesk support Remote accessKnowledge Based Articles
Fully supported
Helpdesk support
Support ended